grausa@grausa.com

93 714 34 50

A. PRIVACY POLICY

The confidentiality and security are core values of GRAU S.A. and we therefore undertake to ensure the User’s privacy at all times and not to gather any unnecessary information. Below we provide all the information necessary regarding our Privacy Policy in relation to the personal data collected, explaining:

– Who is the processor of your data.
– The purpose for which we gather the data requested.
– What is the legitimisation for their processing.
– The length of time we store the data.
– Who your data are assigned to.
– What your rights are and how you can exercise them.

  1. PARTY RESPONSIBLE: See information in the heading.
  2. PURPOSES, LEGITIMISATION AND STORAGE OF THE PROCESSING OF DATA SENT VIA THE:
    • Contact form.
  • Purpose: To answer your requests for information or suggestions, resolve your doubts, queries or requests and to send you information on our products, services and activities via digital media (Email, SMS, WhatsApp), if you check the acceptance box.
  • Legitimisation: The user’s consent when requesting information via our contact form and checking the acceptance box for the sending of commercial communications.
  • Storage: Until resolution of your request or email query, if no new processing has been generated and, if applicable, until you request to unsubscribe from further commercial information.
    • Sending emails.
  • Purpose: To answer your requests for information or suggestions and deal you’re your doubts and queries regarding our service or products.
  • Legitimisation: The user’s consent when requesting information via our email address.
  • Storage: Once your email request has been answered, if no new processing has been generated.

Obligation to provide your personal data and the consequences for a failure to do so.

The supply of personal data requires a minimum age of 14 years, or, if applicable, sufficient legal capacity to enter into a contract.

The personal data requested are necessary to manage your requests and failure to do so signifies we cannot attend to your correctly or fulfil the purposes described above.

We reserve the right to decide whether or not to process your personal data.

  1. RECIPIENTS OF THE DATA

Your data are confidential and will not be transferred to third parties unless legally required.

  1. RIGHTS WITH REGARD TO YOUR DATA

When consent is the basis for the data processing, it shall be revocable at all times and under no circumstance may withdrawal of consent condition the execution of the contracts or relations arising previously.

You may also exercise the following rights:

  •  Request access to your personal data or rectification of same when inaccurate.
  •  Request their deletion when, amongst other reasons, they are no longer necessary for the purpose for which they were governed.
  •  Request the limitation of processing in certain circumstances.
  •  Request opposition to the processing of your data due to your particular situation.
  •  Request data portability when so provided in law.
  •  Other rights recognised in applicable law.

Where and how to exercise your Rights: By writing to the Data Controller (indicated at the beginning of the privacy policy) with the reference “Personal Data” or similar and indicating the right to be exercised and with regard to which processing at the postal or electronic address shown in section 1.
In the event of any dispute with the company with regard to the processing of your data you may lodge a claim before the Data Protection Authority (www.agpd.es).

  1. SECURITY OF YOUR PERSONAL DATA

In order to safeguard the security of your personal data, we inform you that we  have adopted all the necessary measures of a technical and organisational nature to ensure the security of your personal data against alteration, loss and non-authorised processing and access.

  1. UPDATING YOUR DATA

It is important you inform us whenever there has been any modification so we may update your personal data; otherwise we cannot be liable for the accuracy of same.

We shall not be liable for the privacy policy regarding the personal data you may supply to third parties via the links on our webpage.

This privacy policy has been modified. We may modify these privacy conditions to adapt them to any modifications made to our website together with any legal or jurisprudential modifications regarding personal data which may appear, and you are therefore requested to read this policy every time you supply your data via this Website.

B. LIABILITY

By placing this Webpage at the disposal of the user, we wish to offer a quality service by applying the maximum diligence to the provision of same and to the technological means used. However, we shall not be liable for the presence of virus or other elements that may         damage the user’s computer System.

We do not warrant that the availability of the service be is continuous or uninterrupted.
The user is prohibited from any action on our site that results in excessive operational overload our computer systems and the introduction of viruses, or installation of robots, or software that alters the normal operation of our website, or ultimately to cause damage to our computer systems.

The USER accepts full liability for the use of our webpage. The USER acknowledges that they have understood all the information relating to the conditions of use of our portal and that they are sufficient to exclude any error from same and therefore expressly accepts them in full.